Support

Do you have any questions about our products? You can send us an email or fill in the following form. If you would rather hear from us by text, you can sign up for text messages here.

Head office

415 Laurel St, Unit 1034, San Diego, CA 92101

*We aim to respond to inquiries within 24 hours.

Shipping & delivery

How long does shipping take?
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Your Veto order ships from San Diego within 1 to 3 business days. Free standard shipping takes 3 to 4 business days from there. Express shipping takes 1 to 2 business days and costs $14.99. We ship within the US only.

Do you ship internationally?
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No. We ship Veto to addresses in the contiguous United States only. We cannot ship to Puerto Rico, Guam, the US Virgin Islands, other US territories, or military APO, FPO and DPO addresses.

Is shipping free?
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Yes. Standard shipping is free on every US order, with no minimum. Express shipping is $14.99.

Can I track my order?
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Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
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Yes. Choose Express shipping at checkout: 1 to 2 business days in transit, $14.99.

How long does shipping take?
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Your Veto order ships from San Diego within 1 to 3 business days. Free standard shipping takes 3 to 4 business days from there. Express shipping takes 1 to 2 business days and costs $14.99. We ship within the US only.

Do you ship internationally?
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No. We ship Veto to addresses in the contiguous United States only. We cannot ship to Puerto Rico, Guam, the US Virgin Islands, other US territories, or military APO, FPO and DPO addresses.

Is shipping free?
icon

Yes. Standard shipping is free on every US order, with no minimum. Express shipping is $14.99.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes. Choose Express shipping at checkout: 1 to 2 business days in transit, $14.99.

How long does shipping take?
icon

Your Veto order ships from San Diego within 1 to 3 business days. Free standard shipping takes 3 to 4 business days from there. Express shipping takes 1 to 2 business days and costs $14.99. We ship within the US only.

Do you ship internationally?
icon

No. We ship Veto to addresses in the contiguous United States only. We cannot ship to Puerto Rico, Guam, the US Virgin Islands, other US territories, or military APO, FPO and DPO addresses.

Is shipping free?
icon

Yes. Standard shipping is free on every US order, with no minimum. Express shipping is $14.99.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes. Choose Express shipping at checkout: 1 to 2 business days in transit, $14.99.

Returns & refunds

What is your return policy?
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Veto comes with a 60-day money-back guarantee. You can return your order within 60 days of receiving it, even after you have opened and used one bottle. Full terms are in the refund policy.

How do I initiate a return?
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Email support@ohveto.com with your order number and the reason for the return. We reply with a return authorization and the address to send the bottles to. Returns sent without authorization are not accepted.

Are return shipping costs covered?
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If your order arrived damaged, defective or wrong, yes: we send you a prepaid return label. For a change of mind under the 60-day guarantee, you pay the return postage.

How long do refunds take to process?
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We refund your original payment method within 10 business days of receiving and inspecting the return. Your bank may take a few more days to show the refund.

Can I exchange my product instead of returning it?
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Veto comes in one size, so there is nothing to exchange. If you want a replacement bottle, return the original under the refund policy and place a new order.

What condition should returns be in?
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Under the 60-day guarantee you may return one opened bottle. Any other bottles in the same return must be unopened and sealed. Keep your order number as proof of purchase.

What is your return policy?
icon

Veto comes with a 60-day money-back guarantee. You can return your order within 60 days of receiving it, even after you have opened and used one bottle. Full terms are in the refund policy.

How do I initiate a return?
icon

Email support@ohveto.com with your order number and the reason for the return. We reply with a return authorization and the address to send the bottles to. Returns sent without authorization are not accepted.

Are return shipping costs covered?
icon

If your order arrived damaged, defective or wrong, yes: we send you a prepaid return label. For a change of mind under the 60-day guarantee, you pay the return postage.

How long do refunds take to process?
icon

We refund your original payment method within 10 business days of receiving and inspecting the return. Your bank may take a few more days to show the refund.

Can I exchange my product instead of returning it?
icon

Veto comes in one size, so there is nothing to exchange. If you want a replacement bottle, return the original under the refund policy and place a new order.

What condition should returns be in?
icon

Under the 60-day guarantee you may return one opened bottle. Any other bottles in the same return must be unopened and sealed. Keep your order number as proof of purchase.

What is your return policy?
icon

Veto comes with a 60-day money-back guarantee. You can return your order within 60 days of receiving it, even after you have opened and used one bottle. Full terms are in the refund policy.

How do I initiate a return?
icon

Email support@ohveto.com with your order number and the reason for the return. We reply with a return authorization and the address to send the bottles to. Returns sent without authorization are not accepted.

Are return shipping costs covered?
icon

If your order arrived damaged, defective or wrong, yes: we send you a prepaid return label. For a change of mind under the 60-day guarantee, you pay the return postage.

How long do refunds take to process?
icon

We refund your original payment method within 10 business days of receiving and inspecting the return. Your bank may take a few more days to show the refund.

Can I exchange my product instead of returning it?
icon

Veto comes in one size, so there is nothing to exchange. If you want a replacement bottle, return the original under the refund policy and place a new order.

What condition should returns be in?
icon

Under the 60-day guarantee you may return one opened bottle. Any other bottles in the same return must be unopened and sealed. Keep your order number as proof of purchase.